Local ticket triage

Paste a support or invoice ticket. Get a queue, an urgency score, and a “charged twice” strength — before a human opens the thread.

What it does

Typed triage for customer-service and billing tickets. Not a security product, firewall, or shell allowlist. This page shows recorded local demo results — it is not a live API.

  • Queue — which desk: billing, technical, account, or other (with probabilities)
  • Urgency — ordinal score from low → critical (with probabilities)
  • Charged twice — how strongly the ticket looks like a duplicate-charge claim (0–1)
Sample cards below are fixed fixtures from a local demo run. Numbers are illustrative, not a promise of live production accuracy.

Sample results (fixtures)

TCK-10517

Locked out of account after password reset

Password reset succeeded, but login says “account locked.” Needs invoices and receipts unlocked before end of day.

Queue
account
conf 0.11
billing 32% · technical 17% · account 43% · other 8%
Urgency
1.96
conf 0.11 · mid band
0: 6% · 1: 24% · 2: 39% · 3: 31%
Charged twice
0.22
conf 0.78 · weak claim
TCK-10482 billing

Charged twice for March

Two $49 Pro charges (inv_2026_03_a and inv_2026_03_b). Asks for a same-day refund on the duplicate.

Queue
billing
conf 0.34
billing 71% · technical 11% · account 8% · other 9%
Urgency
1.70
conf 0.07 · mid-low
0: 9% · 1: 33% · 2: 37% · 3: 21%
Charged twice
0.68
conf 0.68 · strong claim
TCK-10501 technical

API 502 since 02:10 UTC — production down

Checkout API returning 502 across EU regions. Status page still green. Asks for an incident owner now.

Queue
technical
conf 0.29
billing 14% · technical 67% · account 10% · other 9%
Urgency
2.54
conf 0.36 · high / critical
0: 1% · 1: 7% · 2: 27% · 3: 64%
Charged twice
0.15
conf 0.85 · weak claim

Private access

Want the private evaluate endpoint and wiring notes? Pay USDC on Base to the address below. Default meter is $0.05 per call (50 000 atomic USDC).

0x20Cd08c2176D1F2F8eF6995b40DeF6A1dd01C13B

Network: Base (eip155:8453) · Asset: USDC

This listing page does not process payments or call an API. It only shows fixtures and where to send USDC for private access.